We take care of IT. You focus on your business.

IT SERVICES
FOR BUSINESS

When a computer fails, access disappears or a larger IT project needs planning, you call one accountable team. We work on-site in Kaunas and remotely across Lithuania.

ONE IT PARTNER

What does outsourced IT support deliver in practice?

01

You are not dependent on one person. One specialist handles user issues while another can take on a network, server or security problem.

02

Everyone knows who to call. Staff do not need to guess who manages email, computers or connectivity.

03

Fewer unexpected failures. We monitor updates, backups and alerts, resolving some issues before they interrupt work.

04

IT improvements keep moving. We record required changes, agree priorities and return to them on schedule.

FREQUENTLY ASKED QUESTIONS

Questions we are asked most often

Do you support small businesses?

Yes. We work with companies that have only a few workstations. We first review the equipment, accounts and critical systems, then propose the level of support that is genuinely needed.

What can you resolve remotely?

We usually resolve email, software, printing, account and access issues remotely. If physical equipment or the local network needs attention, we arrange a visit. We are based in Kaunas and work remotely across Lithuania.

How quickly do you respond to an incident?

Response time depends on the agreed service level and severity. If an issue stops several employees or the whole company from working, it is handled first. Existing customers can use the remote support button immediately.

How is ESET PROTECT different from standard antivirus software?

ESET PROTECT shows the status of every company computer and server in one place, applies common security policies and highlights devices missing updates or protection.

Are OneDrive and SharePoint already a backup?

OneDrive and SharePoint are primarily designed to store, synchronise and share files. A separate Cove backup helps when files are accidentally deleted, damaged, encrypted or an older version is no longer available.

Can you migrate email to Microsoft 365 without stopping work?

Usually, yes. We plan the migration in stages, check the domain, accounts and data volume in advance, and complete the final switch at an agreed time. Staff know what to expect before work begins.

Which PDF-XChange licence is right for our staff?

Editor is normally enough for everyday PDF editing. Editor Plus is needed for fillable forms, document comparison and advanced OCR. PRO is worthwhile when batch processing and the PDF printer are also required.

LET'S TALK

Where should we start?

Tell us how many people you support and what is currently failing or causing the most concern. We will explain whether we can help remotely or should meet on-site first.

ABOUT IT BROLIAI

One accountable team for your everyday IT environment

UAB IT BROLIAI is a Kaunas-based IT services company. We work on-site in Kaunas and remotely across Lithuania, with clear ownership and verifiable outcomes.

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